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Trusted locally

The businesses who trust us with their premises

Real estate agencies, strata managers, engineering firms, national logistics facilities, childcare and care providers — across Toowoomba and surrounds. Same crew, same standard, documented and insured.

Who we work with

Four kinds of client, one standard

Commercial exterior cleaning has different requirements to a house wash — documentation, scheduling around operations, and a standard someone else can rely on without having to check it.

Real estate & property management

Rental portfolios, vacate cleans, pre-sale presentation and between-tenancy tidy-ups — usually at short notice. Agents call because we turn up when we say and the photos look right afterwards.

Colliers · Ray White · York Realty · Realway

Body corporate & strata

Common property exteriors, unit roofs, gutters and downpipes, driveways, paths, stairwells, bin stores and carparks — one-off or on a scheduled cycle. Itemised invoicing and current insurance documentation for committees, AGMs and strata managers.

Toowoomba Strata

Commercial & industrial sites

Working sites where the cleaning has to fit around operations — engineering yards, logistics facilities and depots. Site inductions, documented SWMS, and scheduling that doesn't get in the way.

Ceem Engineering · DDC Engineering · national logistics facilities

Community, care & childcare

Childcare centres, care providers and NDIS or DVA households. Every member of our team holds a current police check and a Blue Card for working with children — not optional on these sites.

Una Kids Childcare · New Start Australia · DVA households · Home Care Plan Managers

In their words

What a commercial client says

Case study · National logistics facility

Exterior cleaning around a 24-hour operation

A national freight and logistics facility in Toowoomba needed its hard stands, awnings and amenities cleaned without interrupting vehicle movements. Trucks in and out around the clock, forklifts on the move, and a hard requirement that nothing we did created a hazard.

We work to a documented SWMS, signed by every worker on site and reviewed annually. Crews complete the site induction, work to agreed windows, and coordinate with the yard supervisor before moving between areas. Blow-down is timed so debris never ends up where vehicles are turning.

The site has run on a recurring schedule since, with no incidents and no complaints. That is the standard commercial exterior cleaning is actually judged on — not how it looks on the day, but whether the site stays presentable and safe without anyone having to chase it.

On site, every visit

What we actually deliver at a logistics facility

Operational sites can't have contractors creating hazards, blocking access or leaving mess and water where it shouldn't be. Here's the standing scope on a working site.

— Fire hydrants, hose reels and fire access points washed down and kept clear of debris— Awnings, signage, canopies and plant housings washed, with electrical isolated and protected first— Access ramps, paths, driveways and car parking degreased and cleared of slip hazards— Oil, rubber and diesel staining lifted off the hard stand before it sets into the concrete— Hazards noted and flagged to the site contact on every visit— Pressure cleaning, soft washing, gutter clearing and window cleaning on one schedule— Wash water managed to site requirements and all debris removed — nothing left behind

We also clean exteriors at national postal, freight and logistics facilities in the Toowoomba region, engaged through national facilities-management contractors — operational sites with live vehicle movements, hard stands, fire access requirements and contractor sign-in procedures.

Sectors we service

Nine kinds of site, week in week out

Real estate agenciesRental portfolios, vacate cleans, pre-sale presentation
Body corporate & strataCommon property on a recurring schedule
Engineering & industrialWorking yards, depots and hardstand surrounds
Logistics & freightSites operating around the clock
Schools & childcareBlue Card holders where the site requires it
Care & NDIS providersManaged households and support plans
DVA householdsVeterans' home exterior cleaning
Retail & officeFrontages that customers see first
Managed propertiesFacility and portfolio managers

Documentation on request

What we can put in front of your committee

$20M insuredPublic liability cover
Documented SWMSSigned by every worker
Police-checkedEvery staff member
Blue CardWorking with children
Safety data sheetsCurrent SDS for every product
Treatment logProduct, dilution and date recorded
White CardConstruction induction
Working at HeightsCertified for height work

Certificates of currency, SWMS and licence documentation available on request for property managers, facility managers, body corporates and strata committees.

Why they stay

What our commercial clients actually get

Reliability

Recurring scheduling — your site is locked into a repeating cycle, so visits never get skippedSeasonal work flagged automatically — gutter clearing before storm season, roof and render washes booked in the right weather, and driveways before the damp sets inETA communication — a message before we arrive, not silenceThe same crew — a team that already knows your site, its access points and its requirementsAll debris removed from site every visit — no piles, no bins, no follow-up call

Documentation

Certificate of currency — $20 million public liability cover, supplied on requestSafe work method statement — signed by every worker, reviewed annually, with your site details recorded before work startsTreatment records — the compliance record schools, childcare, medical and body corporate sites are expected to holdPolice checks and Blue Cards — verification for every staff member attending your siteItemised invoicing — clear line items against scope, payable by direct debit

Common questions

What businesses ask us

Can you provide a certificate of currency?

Yes, on request. We carry $20 million public liability cover — double what most local operators advertise — and can supply current documentation for your records, tender submissions or AGM papers.

Do you work to a SWMS?

Yes. We work to a documented safe work method statement, signed by every worker and reviewed annually. It covers plant operation, chemical handling, working at heights, traffic management and site-specific hazards. Available for your safety records.

Can you work around our operating hours?

Yes. We schedule around vehicle movements, trading hours and quiet periods. On logistics and industrial sites we coordinate with the yard supervisor before moving between areas, and we can work early or late where it keeps us out of the way.

Do your staff hold Blue Cards?

Yes for the settings that need them. Blue Cards are not required on most commercial sites, and not for weekend or closed-days work — but every worker attending a childcare centre, school or care setting while children are on site holds one, alongside a police check. Police checks apply to everyone, on every job.

How do you invoice commercial clients?

Itemised invoicing showing what was done, when and at which site — the level of detail committees, facility managers and accounts departments need. Multi-site clients can have work consolidated or split per site, whichever suits your reporting.

Can you handle multiple sites?

Yes. Several clients have us across a number of properties on a single schedule. One point of contact, one invoice arrangement, and the same crew who learn the quirks of each site rather than starting fresh each visit.

Can you handle multiple properties or a managed portfolio?

Yes. We service rental portfolios for agencies across Toowoomba, and multi-site commercial clients on a single recurring schedule with consolidated invoicing. If you manage several properties, ask about a standing arrangement rather than booking job by job.

How do you handle site inductions and contractor requirements?

Site inductions, sign-in procedures and contractor-management systems are normal territory. We work to a documented safe work method statement, wear high-visibility clothing and full PPE on commercial sites, and can have your site details recorded on our SWMS before work starts.

Do you do the whole site, or just one surface?

The whole site if you want it — roof and awnings, render and cladding, windows, gutters and downpipes, entries, footpaths, car parks and hard stands. Booked as one job, or set up on a cycle so it never gets away from you. See our commercial exterior cleaning page, or just get in touch and tell us what the site is.

My sector isn't on your list — can you still help?

Yes. Shopfronts, awnings, signage, car parks, hard stands, common property and amenities all get done, on a one-off basis or on a set cycle. See the commercial exterior cleaning page, or just get in touch — if it has an outside, we can clean it.

Talk it through with James — 0490 397 740 or james@topwash.au.

Get in touch with James

Site quote or documentation request

Whether you're comparing quotes for a single site or need current insurance and SWMS documentation for a committee, talk to James directly — not a call centre.

Phone0490 397 740Talk to James directlyEmailjames@topwash.auDocumentation sent same day where we can
HoursMon–Fri 8am–5pmSaturday 8am–12pm · Closed Sunday
ABN98 617 876 699Operating since July 2022

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Want the detail on how we run commercial sites? See commercial exterior cleaning →

Next step

Two ways to start

Book a free site walk-through

James walks the site with you, scopes the safety and access work alongside the presentation work, and comes back with an itemised quote.

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Request our contractor documentation pack

$20M certificate of currency, licences, accreditations and SWMS, sent straight through. Useful if you're comparing contractors or need paperwork on file before work starts.

Email the pack to me