Short-stay, rentals & investment properties
If you own a short-stay rental, an investment property or a unit complex, the outside is the first thing a guest, tenant or buyer sees — and you're usually not there to check. TopWash keeps it right without you having to chase anyone. Family-owned, police-checked, $20M public liability, and the same crew every visit.
Maintaining a property you live at is a different job to maintaining one you don't. You're not there to notice the green creeping up the south wall or the driveway going grey, and the first you hear about it is usually a guest review or an agent's inspection report. So the standard has to hold without supervision.
That's the difference here: a set round, the same crew who already know the property, and a message when the work is done. No chasing, no wondering whether anyone turned up.
What we look after on these properties:
We work across houses, townhouses, unit complexes and rural properties. If it's a whole complex rather than a single address, the common areas, bin surrounds and driveways are all part of the round.
Short-stay properties don't run on a fortnightly calendar. A booking ends, another starts in a few days, and the yard needs to look the part before the next guest walks in.
Short-stay properties don't run on a fortnightly calendar. A booking ends, another starts in a few days, and the outside of the place needs to look the part before the next guest walks in.
What we won't do is pretend we're always available. We're a local crew with a full book, not a 24-hour service, and occasionally a request simply can't be fitted in. The more warning you can give us, the more likely the answer is yes, and if it's a no you'll hear that straight away rather than being left hoping, which is the part that actually costs you a bad review.
You'll also get a message the day before every scheduled visit and another when the job's finished, so you always know where things stand without asking.
Usually, yes. We'll fit it in where we can and we'll do our best to work around your calendar. Occasionally a request can't be accommodated, and if that's the case we'll tell you straight away rather than leave you guessing.
No. That's rather the point — we work unsupervised and you get a message when the job's done.
Yes. Common property exteriors, unit roofs, gutters, driveways, paths, stairwells and bin surrounds, on a set cycle so it never gets away from you. We already do this for complexes around Toowoomba.
Yes. $20 million public liability, double what most local operators carry, and every worker is police-checked and works to a documented safe work method statement. Certificates available on request for agents or body corporates.
Yes, and plenty do. Invoicing can go to you or to the agency, itemised per property.
Yes. Gutter debris, moss knocked off a roof and anything else the wash brings down is bagged and removed from site. Hard surfaces get blown down and rinsed so the property is guest-ready when we leave, not covered in what came off it.
The first visit takes longer and is quoted separately, then it settles into normal maintenance pricing once it's back under control.
Get in touch with James
Tell us the property, how often it turns over and what you need kept tidy, and we'll give you a price and a schedule that fits around your guests.
Looking after the home you live in as well? See residential exterior cleaning →