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Pure water fed-pole cleaning
Glass, frames, sills and tracks cleaned with a pure water fed-pole system, inside and out. Second-storey windows reached from the ground — no ladders against your frames, and nobody working at height over a driveway. Free quotes across Toowoomba and roughly 35km around it.
Why pure water
Tap water is not pure. It carries dissolved minerals, and when it dries on glass those minerals stay put as spots and streaks.
Pure water is filtered and deionised until there is effectively nothing dissolved in it. It dries off the glass leaving nothing at all. It also pulls dirt off the surface while it works, because water that pure wants to dissolve something and the dirt is what is there.
No detergent means no residue. A soap film stays slightly tacky once it dries, and the fine red dust that blows off the Downs settles straight onto it. With nothing left on the pane to catch that dust, a pure water clean holds weeks longer than a squeegee-and-soap clean.
We clean the glass and the frame, not just the middle of the pane.
What is included
Frequency
Pollen, and the first of the westerly dust off the Downs. Most homes want a clean here to take the winter grime off before the warm months.
Storm season drives dust onto the glass and then rains on it. Anything on a main road or facing west shows it first. Shopfronts are usually monthly or fortnightly through here.
Harvest and cultivation west of town put agricultural dust in the air. Flyscreens load up faster than the glass does, so this is the visit to have them pulled and washed.
Toowoomba sits at about 700m on the Great Dividing Range, so winter means fog and heavy dew most mornings. Moisture sits on the glass overnight, picks up dust and dries in place, and the spotting builds while nothing else is going on.
Ongoing or one-off
One-off — a pre-sale clean, an end of lease, or glass nobody has touched in a couple of years. Ongoing — two or three visits a year booked in, so it never gets back to that. Commercial shopfronts usually run monthly or fortnightly. Our system prompts the next clean at the right interval rather than leaving it to memory.
What you are looking at
Two or three times a year keeps most Toowoomba homes looking right. More often if you are on a main road, on a rural property with an unsealed driveway, or exposed to the westerly dust off the Downs. Left longer than that, the mineral spotting starts to etch into the glass, and that is a much harder problem to fix than dirt.
Why the method matters
A traditional squeegee clean puts detergent on the glass and some of it stays there. That film is slightly tacky once it dries, so airborne dust and pollen land on it and hold. The glass looks right for a fortnight, then hazes over again.
We run a pure water fed-pole system fed from water filtered and deionised on the vehicle. The brush agitates the glass and the frame, the rinse flushes the dirt off, and the pane dries with nothing dissolved in the water to leave behind. No wiping, and no marks left in the corners.
Interiors are a different job and get treated as one. Inside we work with a squeegee and a detailing cloth, drop sheets down and sills wiped as we go, because a fed-pole rinse needs somewhere to go. Book inside and out together and you will know which side a mark is on, which you cannot tell from one side alone.
Common questions
Tap water carries dissolved minerals. When it dries on glass those minerals stay behind as spots and streaks, which is why a hose leaves a worse result than no wash at all. Pure water is run through filtration and deionisation until effectively nothing is dissolved in it, so it dries leaving nothing. It also actively pulls dirt off the glass, because water that pure wants to dissolve something.
No detergent residue. Traditional window cleaning leaves a thin film of soap on the glass and in the frame, and that film is tacky enough to catch airborne dust and pollen within days. With nothing left on the glass there is nothing for dust to stick to, so the clean holds for weeks longer in the same conditions.
Frames and sills are done as part of every exterior clean, and this is where a fed-pole system earns its keep. The brush scrubs the frame and the rinse carries the dirt away, rather than pushing it into the corner of the glass, which is exactly where squeegee work leaves its worst marks.
Yes. Interiors are done traditionally with a squeegee and a detailing cloth, since a fed-pole system needs somewhere for the rinse water to go. Booking inside and out together is the only way to genuinely tell which side a mark is on.
Yes, on request. Screens are removed, washed, dried and refitted. In Toowoomba, screens collect a surprising amount of fine red dust off the Downs, and a dirty screen will dust a freshly cleaned window the first time the wind gets up, so it is worth doing together.
That is the main reason we use a fed-pole system. Most second-storey glass in Toowoomba is reached from the ground, which means no ladders leaning on your window frames, no ladder feet in your garden beds, and nobody working at height over your driveway. Where height access genuinely is required, the crew are Working at Heights certified and the work is covered by $20 million public liability.
Two or three visits a year suits most homes. Properties near main roads, on rural land with unsealed driveways, or exposed to the westerly dust off the Downs are at the higher end. Commercial shopfronts are usually monthly or fortnightly.
Yes, and they need it more than windows do. Glass balustrade collects hard water spotting from sprinklers and pool splash, which etches in if it is left. The same pure water system handles it, and the stainless fittings get done at the same time.
Yes, on a regular schedule or one-off.Commercial work is scheduled around trading hours, comes with a documented safe work method statement, and is covered by $20 million public liability. We invoice monthly with the work itemised by site.
Clean rain on clean glass does very little, because there is no residue for it to run into streaks. That is another practical advantage of pure water over detergent. If genuine grit blows on within a day or two of a scheduled clean, call 0490 397 740 and we will make it right.
Not sure what your glass needs? Ring James on 0490 397 740, or request a free quote online.
Why us for this work
Pure water fed-pole system — second-storey glass reached from the ground, and no residue left behind for the next lot of dust to stick to.
$20 million public liability and Working at Heights certified, with a White Card, a police-checked crew and a signed SWMS on every site. The paperwork is on our compliance and insurance page.
Frames, sills and tracks included — not an add-on, and not skipped because they take longer than the glass does.
We quote the job, never an hourly rate — you know the price before we start, and it does not move because a set of tracks turned out worse than expected.
Straight advice on frequency — we will tell you if twice a year is enough rather than selling you a schedule you do not need.
Family-owned and Toowoomba-based, working roughly 35km around town: Highfields, Westbrook, Oakey, Gatton, Cambooya, Hampton, Withcott, Kingsthorpe, Meringandan, Cabarlah, Wyreema, Helidon, Murphys Creek and Gowrie Junction. The full list is on areas we service.
In their words
★★★★★
Really great job and reasonably price for the amount or work that was done house, patio and fencing was cleaned really well.
★★★★★
TopWash did a softwash exterior clean to my home. James provided clear information, was very professional and did an awesome job. The difference is amazing. I am very happy with the work completed.
★★★★★
Oh my goodness!!! Why didn't I do this ages ago? James and his team have made a huge difference to the front of my business and my house! I was worried that pressure cleaning would damage my paint but James's "soft wash" did a beautiful job. Thankyou!
Get in touch with James
Photos help with window quotes. The number of panes, the height and how long since the last clean all change the job. Send a few through and we will price it properly. We quote the job, never an hourly rate.
Want the rest of the exterior done on the same visit? See house washing →